![]() ![]() ![]() How can I get rid go this Battery health is Normal (according to battery settings), and cycle count is 42. I have a USB C hub plugged in that powers my mouse and ethernet and sometimes an external display. It is operating off of AC power right now. However, you won’t get anything more than an error code for an Apple technician to use. I updated may M1 Pro Mac to Ventura 13.4 about two weeks ago and after that, it happens to shut down at the battery level of around 17 to 20. I have had my MacBook Air with M1 chip almost a week now and I was sitting here reading a webpage when the MacBook just shut off randomly and rebooted. You should get a vague idea regarding where the fault was detected. It won’t provide too much information about what the problem is. Unfortunately, Apple Diagnostics can only tell you if there’s a problem. This will download the test from the internet, instead. If Apple Diagnostics won’t run, try restarting and pressing and holding Option+D on startup. A gray screen and progress bar should appear that indicates your Mac is being scanned for problems. To do this, shut down (or restart) your machine, and then press and hold D while it boots. If the problem is persistent enough that you suspect it’s hardware-related, you can try diagnosing the issue using “Apple Diagnostics” (or “Apple Hardware Test” on machines older than June 2013). However, the issue could also be hardware-related. ![]() If you still have a freezing issue, it might be time to reinstall macOS from scratch. Prune your login items to remove any software that launches at startup and might be causing the issue. If you still have the problem, make sure any external peripheral devices are unplugged, and then try again. With your Mac booted in Safe mode, test again for the freezing issue. “Safe Boot” should appear at the top right. Change the format of your external hard drive Solution 6. Recover or backup your drive data before format Solution 5. Change finder settings in your Mac Solution 4. Resolve this issue by using Disk Utility Solution 3. Release the key when you see the login window and log in. Check if your Mac can recognize the external hard drive Solution 2. To boot into Safe mode, turn off (or restart) your Mac, and then press Shift as it boots. It also scans your hard drive for issues at boot, which might help fix the problem. Safe mode starts your Mac with the bare minimum number of drivers required to run the system. If the problem is easily replicable, you can try booting your Mac in Safe mode to see if the issue persists. If you appear to have resolved the problem, consider also updating any software related to that peripheral. Unplug all external peripherals, including mice, keyboards, USB audio interfaces, storage devices, and webcams, and then test for the issue again. To rule this out, make sure your Mac is running the latest version of macOS, and that you’ve installed any required firmware updates under System Preferences > Software Updates. If your freezing issue is a regular occurrence, it could be caused by a hardware fault. When your MacBook shuts down randomly, the first thing you must do is reboot instantly and then restart the computer again. Is Your Mac Freezing During or Shortly After Boot? ![]()
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